Legal

Privacy Policy

Last updated: October 13, 2026

Innova Core Tech SL ('we', 'us', 'our') operates the Marta Castillo 3D website. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or place a custom order.

1. Data Controller

The data controller is Innova Core Tech SL, registered in Madrid, Spain. You can contact us at [email protected] for any data-related enquiries.

2. Data We Collect

We may collect the following personal data: name and surname, email address, phone number, postal address (for delivery), and any design files or specifications you share with us when placing a custom order. We also collect standard server logs (IP address, browser type, pages visited) for security and analytics purposes.

3. Legal Basis for Processing

We process your personal data on the following legal bases: (a) performance of a contract — to fulfil your custom order; (b) legitimate interests — to improve our services and prevent fraud; (c) consent — where you have explicitly agreed, for example to receive marketing communications.

4. How We Use Your Data

Your data is used to process and deliver your orders, respond to enquiries, send order confirmations and updates, improve our website and services, and comply with legal obligations. We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Order records are kept for a minimum of five years for tax and accounting purposes.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR) you have the right to: access your personal data, rectify inaccurate data, request erasure ('right to be forgotten'), restrict or object to processing, and data portability. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

7. Cookies

Our website uses essential cookies required for the site to function correctly. We do not use tracking or advertising cookies without your explicit consent. You can manage cookie preferences through your browser settings.

8. Third-Party Services

We may share data with trusted third-party service providers (such as shipping carriers and payment processors) solely to fulfil your order. These providers are contractually bound to protect your data and may not use it for any other purpose.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted using TLS.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the latest revision is shown at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

Questions about this policy?